Privacy Policy
Effective Date: 20 July
At 3 Empty Hands, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, mobile application, or use our services. By using our website or services, you agree to the practices described in this Privacy Policy.
Personal Information
- Full Name
- Mobile Number
- Email Address
- Shipping and Billing Address
- PIN Code
- Payment Information (processed securely through third-party payment providers)
- Order History
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies and Similar Technologies
- Website Usage Analytics
Information related to your account is used to manage your experience, support your purchases, and provide services linked to your profile.
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional offers, newsletters, and product updates only if you have opted in
- Comply with legal and regulatory requirements
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are securely processed through trusted third-party payment gateways that comply with applicable security standards.
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
We do not sell or rent your personal information.
We may share your information only with:
- Shipping and logistics partners
- Payment gateway providers
- Technology and cloud service providers
- Customer support partners
- Government or legal authorities when required by law
All third-party partners are expected to maintain appropriate security and confidentiality measures.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
- Access your personal information
- Update or correct your account details
- Request deletion of your account where legally permissible
- Unsubscribe from promotional communications at any time
- Contact us regarding questions about your personal data
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Our products and services are intended for individuals who are at least 18 years of age or who have the consent of a parent or legal guardian.
We do not knowingly collect personal information from children.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised Effective Date. Continued use of our services after changes are published constitutes acceptance of the updated policy.